{"id":1363,"date":"2020-01-31T11:06:50","date_gmt":"2020-01-31T16:06:50","guid":{"rendered":"https:\/\/www.forwardmutual.com\/news\/?p=1363"},"modified":"2021-01-21T10:43:11","modified_gmt":"2021-01-21T15:43:11","slug":"by-the-minutes-the-new-forward-mutual","status":"publish","type":"post","link":"https:\/\/www.forwardmutual.com\/news\/2020\/01\/by-the-minutes-the-new-forward-mutual\/","title":{"rendered":"By the Minutes: The New Forward Mutual"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">By HOWARD WIEDENHOEFT<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">When companies merge it\u2019s inevitable that there will be extensive adjustments and reorganizations. The same was true for Ixonia Mutual and Watertown Mutual when they merged to become Forward Mutual. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The mutuals approved their merger on December 12, 2009.&nbsp;Watertown Mutual closed its office on December 18 and its staff and company records were moved to the Ixonia office.&nbsp;Forward Mutual Insurance Company officially started on January 1, 2010.&nbsp; <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.forwardmutual.com\/news\/wp-content\/uploads\/2020\/01\/35_jar-556x1024.jpg\" alt=\"\" class=\"wp-image-1397\" width=\"278\" height=\"512\" srcset=\"https:\/\/www.forwardmutual.com\/news\/wp-content\/uploads\/2020\/01\/35_jar-556x1024.jpg 556w, https:\/\/www.forwardmutual.com\/news\/wp-content\/uploads\/2020\/01\/35_jar-163x300.jpg 163w, https:\/\/www.forwardmutual.com\/news\/wp-content\/uploads\/2020\/01\/35_jar.jpg 600w\" sizes=\"auto, (max-width: 278px) 100vw, 278px\" \/><figcaption><em>Sharon Wolff<\/em>, <em>who originally joined Watertown Mutual in 2007 and went on to serve 12 1\/2 years as Forward&#8217;s office assistant, pulled many staples as she scanned each of Watertown Mutual&#8217;s files.<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The newly combined staff worked long hours to complete the merger. They had to image all the Watertown policies and files.&nbsp;In the next three months, they filled a quart jar with staples they had to remove from these files.&nbsp;This initial work was finally completed by the end of year.&nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Besides the work of merging, the day to day work of the mutual continued, including the largest single loss ever experienced by either company.\u00a0A house exploded and was totally destroyed.\u00a0As a result, over $335,000 was paid in property damage and $49,000 in legal, cause and origin investigation, and adjusting expense.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After Forward&#8217;s first year, Board Chairman Charles Crave suggested that the mutual discuss long range planning and visioning.\u00a0In April 2011, with the help of an outside facilitator, all directors and staff participated in the mutual\u2019s first vision workshop. They discussed the future and the ever-changing needs of our insureds, the\u00a0 insurance industry, and\u00a0Forward Mutual.\u00a0The board continues to hold such workshops every several years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Watertown Mutual office building was sold in late 2010. Meanwhile, Forward Mutual\u2019s office was crowded with employees and it was necessary to hold the board meetings off site. In April 2011, the board of directors approved the expansion of the office building. This addition was complete by the next year and Forward celebrated with an open house on May 18, 2012.&nbsp;It was fortunate Forward built the addition when it did because shortly after the state department of transportation announced the construction of a roundabout at the intersection of State Highway 16 and American Street. In 2012, the state purchased one-third acre of Forward\u2019s lot for the roundabout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On April 1, 2014, Lois Wiedenhoeft became president and CEO of the mutual.\u00a0She replaced Howard Wiedenhoeft, who retired after serving over 33 years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">True to its name, Forward Mutual has always been innovative in its business thinking. It maintained an online presence long before other mutuals had even considered a website. In 2015 Forward updated its website and began connecting to the community via social media.\u00a0These new ways of marketing helped establish relationships with the mutual\u2019s viewing community and allowed consumers to learn about Forward from whatever device they were using. Forward also added the convenience of paying online. <\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Read more!<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/04\/by-the-minutes\/\" target=\"_blank\" rel=\"noreferrer noopener\">By the Minutes: Introduction<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/04\/by-the-minutes-1872-1875\/\" target=\"_blank\" rel=\"noreferrer noopener\">1872 Watertown Mutual Founded<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/05\/by-the-minutes-ixonia-mutual-founded\/\" target=\"_blank\" rel=\"noreferrer noopener\">1875 Ixonia Mutual Founded<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/05\/by-the-minutes-comparing-the-capitalizing-of-two-early-mutuals\/\" target=\"_blank\" rel=\"noreferrer noopener\">Comparing the Capitalizing of Two Early Mutuals<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/05\/by-the-minutes-a-mutuals-first-claim\/\" target=\"_blank\" rel=\"noreferrer noopener\">A Mutual\u2019s First Claim<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/05\/supporting-dairy-in-the-late-1800s\/\" target=\"_blank\" rel=\"noreferrer noopener\">Supporting Dairy in the Late 1800s<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"http:\/\/forwardmutual.com\/news\/2017\/06\/early-challenges-for-a-young-mutual\/\" target=\"_blank\">1879 Early Challenges for a Young Mutual<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.forwardmutual.com\/news\/2017\/07\/by-the-minutes-ixonia-mutuals-first-1000-claim\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ixonia Mutual\u2019s First $1000 Loss<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/07\/a-year-of-neighbor-helping-neighbor\/\" target=\"_blank\" rel=\"noreferrer noopener\">1885 A Year of Neighbor Helping Neighbor<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"http:\/\/forwardmutual.com\/news\/2017\/08\/changes-of-by-laws-1875-1899\/\" target=\"_blank\">Changes of Bylaws<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/08\/our-dairy-heritage\/\" target=\"_blank\" rel=\"noreferrer noopener\">Our Dairy Heritage<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/09\/by-the-minutes-insuring-automobiles\/\" target=\"_blank\" rel=\"noreferrer noopener\">Insuring Automobiles<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/10\/taxes-war-and-the-english-language\/\" target=\"_blank\" rel=\"noreferrer noopener\">Taxes, War and the English Language<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/10\/supporting-the-communitys-fire-protection\/\" target=\"_blank\" rel=\"noreferrer noopener\">Supporting the Community\u2019s Fire Protection<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/11\/board-directors-and-their-meetings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Board Directors and Their Meetings<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/11\/standardization-of-wisconsin-mutuals\/\" target=\"_blank\" rel=\"noreferrer noopener\">Standardization of Wisconsin Mutuals<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/11\/by-the-minutes-electricity-and-foxes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Of Electricity, Radio and Foxes<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2017\/12\/our-annual-meetings-over-the-years\/\" target=\"_blank\" rel=\"noreferrer noopener\">Our Annual Meetings Over the Years<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/01\/tumultuous-1930-1940s\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tumultuous 1930-1940s<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/01\/how-a-major-disaster-affected-extended-coverage-and-reinsurance\/\" target=\"_blank\" rel=\"noreferrer noopener\">How a Major Disaster Affected Extended Coverage and Reinsurance<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/02\/surviving-the-big-dogs-in-the-1960s\/\" target=\"_blank\" rel=\"noreferrer noopener\">Surviving the Big Dogs in the 1960s<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/03\/introducing-agents-to-the-mutuals\/\" target=\"_blank\" rel=\"noreferrer noopener\">Introducing Agents to the Mutuals<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/04\/accounting-over-the-years\/\" target=\"_blank\" rel=\"noreferrer noopener\">Accounting Over the Years<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/04\/centennial-anniversaries\/\" target=\"_blank\" rel=\"noreferrer noopener\">Centennial Anniversaries<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/05\/mutual-offices\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mutual Offices<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/forwardmutual.com\/news\/2018\/06\/by-the-minutes-mutual-managers-and-staff\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mutual Managers and Staff<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2018\/07\/establishing-confidence-in-financial-strength\" target=\"_blank\">Establishing Confidence in Financial Strength<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2019\/05\/entering-the-era-of-computers\/\" target=\"_blank\">Entering the Era of Computers<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2019\/06\/the-1990s-advancement-and-angst\/\" target=\"_blank\">The 1990s, Advancement and Angst<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2019\/08\/by-the-minutes-the-start-of-the-21st-century\/\" target=\"_blank\">The Start of the 21st Century<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2019\/11\/concord-and-watertown-merge\/\" target=\"_blank\">Concord and Watertown Merge<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.forwardmutual.com\/news\/2019\/12\/ixonia-mutual-and-watertown-mutual-merge-and-a-new-company-is-formed\/\">Ixonia Mutual and Watertown Mutual Merge and a New Company is Formed<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.forwardmutual.com\/news\/2020\/01\/setting-the-stage-moving-forward-with-a-new-2020-vision\/\" target=\"_blank\" rel=\"noreferrer noopener\">Setting the Stage, Moving Forward with a New 2020 Vision<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2020\/01\/by-the-minutes-the-new-forward-mutual\/\" target=\"_blank\">The New Forward Mutual<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.forwardmutual.com\/news\/2020\/02\/post-script\/\" target=\"_blank\">Post Script<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By HOWARD WIEDENHOEFT When companies merge it\u2019s inevitable that there will be extensive adjustments and reorganizations. The same was true for Ixonia Mutual and Watertown Mutual when they merged to become Forward Mutual. The mutuals approved their merger on December 12, 2009.&nbsp;Watertown Mutual closed its office on December 18 and its staff and company records [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[32,48],"tags":[],"class_list":{"0":"post-1363","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-mutual","7":"category-staff-news","8":"entry"},"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":"forwardmutual","author_link":"https:\/\/www.forwardmutual.com\/news\/author\/forwardmutual\/"},"_links":{"self":[{"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/posts\/1363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/comments?post=1363"}],"version-history":[{"count":1,"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/posts\/1363\/revisions"}],"predecessor-version":[{"id":1758,"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/posts\/1363\/revisions\/1758"}],"wp:attachment":[{"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/media?parent=1363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/categories?post=1363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.forwardmutual.com\/news\/wp-json\/wp\/v2\/tags?post=1363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}